Welcome! Thank You for visiting our site - we appreciate your business.  Orders completed by 2PM are usually shipped same day. Fabricated items such as Firesleeve with closures may take a few days to complete.  Shipments originate from NY (13669) and we have daily UPS, Fedex and USPS service.

Please Note: Our shipping department checks all orders; if we notice an error in the rate calculation in the shipping charge you will be credited for any overcharge. Automatic shipping calculations are accurate for firesleeve lengths of 25, 50 and 100 feet - for any other random length the calculation will be high as its using the 1 foot length weight/dimension as a baseline. We will verify the shipping charge and adjust it if it's incorrect.

Need support, have a question, or to order by phone; Call (610) 906-3549 (then choose option 1) and our team will be happy to help. M-F 8:15AM to 5:30PM Eastern Time.  We accept POs from new customers and can generally approve your net30 terms promptly. Fax your PO to (610) 679-8592 or email it to info (at sign) americanfiresleeve.com

For customers outside of the USA and Canada please contact us for wire transfer details.

We have noticed an error when trying to use the checkout button on smartphones in portrait mode - it sometimes won't let you... But if you flip your phone horizontal it will.... (we are working on it). Issue not present for desktop users.

Shipping & Packaging

Shipping

We offer various shipping methods and carriers including UPS and FedEx. Also available is USPS and for Canadian customers Purolator and Canada Post. All shipping costs are extra. All shipments are sent uninsured by default - if you require insurance on your shipment please note such at the time of ordering. All claims for damage or loss must be made with the carrier. We are not responsible for lost or delayed shipments.

New York Sales Tax

For shipments to a county in New York State an additional Sales tax amount will be added to the final amount, unless you supply a ST120 Sales tax exemption form. You can email your St120 form to:

email address for us