Shipping & Packaging
Please Note: We are currently experiencing occasional errors with the automated shipping cost calculations with both UPS and Fedex on some orders. The shipping charges may not be accurate. Our shipping department will double check the rates and you will either automatically be credited with a refund of any overcharge, or you will be advised that an additional charge is necessary to cover the shipping cost. At the moment this appears to only be the case with air shipments. We are working with both carriers at this time to resolve the issue.
We offer various shipping methods including UPS and FedEx. All shipping costs are extra. All shipments are sent uninsured by default - if you require insurance on your shipment please note such at the time of ordering. All claims for damage or loss must be made with the carrier. We are not responsible for lost or delayed shipments.
We do not charge a Box and Tape fee
New York Sales Tax
For shipments to a county in the New York State the additional Sales tax amount will be added to the final amount, unless you supply a ST120 Sales tax exemption form.
This can be emailed to firstname.lastname@example.org